E-Commerce Fulfillment

E-Commerce Fulfillment

e-commerce fulfillment

Scarbrough Warehousing, Inc. offers e-commerce fulfillment services to accommodate all methods of online ordering with numerous locations across the United States and expanding. Scarbrough’s fulfillment centers are located in Kansas City, Reno, Chicago, and Laredo, allowing for 2-day shipping to 98% of the U.S. mainland population.

What is E-Commerce Fulfillment?

E-commerce fulfillment is the entire process behind getting an order delivered to a customer after it is ordered online. This part of the supply chain entails receiving, inspecting, storing inventory, processing orders, picking items, packing boxes, meeting vendor compliance and transporting the items to the customer’s shipping destination. Successful order fulfillment strategies are vital for e-commerce business to stay competitive and build customer loyalty for your brand.  It doesn’t matter if you have the best product design, web design, marketing strategy or customer service. If you don’t have the right e-commerce fulfillment strategy in place you won’t be able to procure long term customers, build your brand and gain market share to be profitable and enable the growth of your business.

There is no such thing as a one size fits all order fulfillment strategy. There are a multitude of factors to keep in mind when scaling the type of fulfillment you choose to fulfill orders out of your online store or shipping channel. In many cases, a successful fulfillment operation relies on the expertise of a third party logistics partner (3PL) to process the order fulfillment steps for a given sales channel. Email warehouse@scarbrough-intl.com to discuss your scope of work and obtain pricing.

E-Commerce Fulfillment 101 – How does it work?


Order Fulfillment with EDI and API

Scarbrough Warehousing, Inc. receives orders via EDI (Electronic Data Interchange), API (Application Program Interface), which is a cloud-based system, or directly from the retailer’s website.  All methods allow for the dissemination of information back and forth between the host site, which processes the orders and consumer financial data. Then, Scarbrough’s Warehouse Management system will process that data and fulfill orders. Scarbrough offers it’s IT expertise to assist in building connections between each party’s software platforms in order to process and transfer data back and forth. For example, a consumer would be able to cancel an order and the information would be shared with both parties simply with data sharing. No need to pick up a phone or email.


Retailers

Scarbrough has extensive experience with but not limited to the following retailers and online store platforms:  Amazon,  Amazon Prime, Costco Wholesale, Hammacher Schlemmer, Wayfair, eBags, Bluestem Brands, Walmart, Dick’s Sporting Goods, ShopifyCommercehubWixSquarespaceBigCommerceVolusion and more.


Want to learn more?

We offer a free 30-minute consultation call with our Warehouse Compliance Team & Supply Chain Optimization Experts.  Please fill out the form below and our team will revert back to you ASAP. You can also email ecom@scarbrough-intl.com.

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About Scarbrough

The Scarbrough Group of Companies, headquartered in Kansas City with local presence in every major port in the world, is a complete international and domestic supply chain service provider, offering U.S., Mexican, and Canadian Customs brokerage, Import & Export Transportation Solutions, Domestic brokerage and asset-based trucking, Warehouse fulfillment and distribution services, Trade Compliance Consulting, Large Equipment and Project Cargo moves, as well as Parcel Audit Savings.  Scarbrough is widely known for its trade experts, training, personalized customer service, and customized solutions.  Since 1984, Scarbrough has continued to satisfy its clients by following its motto on a daily basis: “It is our job to make your job easier.”  Moreover, our team of experts is available at your disposal.  We offer free consultations on any topic from supply chain optimization and duty savings opportunities to the basics, helping to guide new importers and exporters as they jump into the world of global trade.  Contact us now.