Be a client

Be a Client

We look forward to working as your partner here at Scarbrough Group of Companies. It is our job to make your job easier. Please fill out the required paperwork. Questions? Call 816.584.2443 to be directed to your representative or email now.

Client Paperwork

Client Application and Power of Attorney are required

Additional U.S. Customs Documents

The following applications are optional
Email to get set up with CBP ACH

Benefits of paying CBP via ACH? Click here.

Applying for an ACE Secure Data Portal Account through U.S. Customs is free and highly recommended if your organization imports or exports regularly.

To access the ACE Secure Data Portal (ACE Portal) a company must have an ACE Secure Data Portal Account.

Payment Options

Scarbrough requires payment before the first shipment is released, you may apply for credit with us beyond the first shipment. Please fill out the Credit Application.  PDF for viewing purposes only: click here  

For organizations that do not wish to apply for credit, Scarbrough offers a number of payment methods for your convenience.  Please see as follows:

  • Credit Card Payment
    We accept all major credit cards for secure online payment.
    Payments by credit card will be charged a 5% convenience fee
  • Cashier’s Check 
  • Money Order
  • Company Check
    If paying by check, freight cannot be released until the check has been received by Scarbrough.  A scanned/e-mailed copy of the check is not acceptable to release freight. Scarbrough does not accept personal checks.
  • Cash
    If you are near the Kansas City Scarbrough Corporate location, or are located near an Enterprise Bank & Trust branch, and wish to deposit funds directly to Scarbrough, please e-mail a bank receipt with payment details to  Freight cannot be released without this confirmation.  Banking details are available upon request. 
  • ACH or Wire/bank transfer 
    If you wish to ACH or wire money direct to Scarbrough, bank details are available upon request by emailing

Additional Export Documents

Note: .doc and .xls files will automatically download to your computer

How to Fill out Shipper’s Letter of Instruction (SLI) (PDF)

Duty Drawback

If you’re interested in duty drawback, find out the process, download helpful questionnaires and fill out the agreement here.

Client Resources

Scarbrough Terms & Conditions
These are also included in the Client Application.

Industry News
Check out the latest news on our blog or subscribe to our newsletter which is sent about twice a month.

On-Demand Training 
Obtain instant access to recorded training accompanied with powerpoint, podcast options, and other resources & links.

Online e-Brochure of Services
More details on our core services.

Domestic LTL Portal
Create a login for instant 24/7 access of LTL trucking rates.  Quote, book, and track online with convenience.

About Scarbrough

The Scarbrough Group of Companies, headquartered in Kansas City with local presence in every major port in the world, is a complete international and domestic supply chain service provider, offering U.S., Mexican, and Canadian Customs brokerage, Import & Export Transportation Solutions, Domestic brokerage and asset-based trucking, Warehouse fulfillment and distribution services, Trade Compliance Consulting, Large Equipment and Project Cargo moves, as well as Parcel Audit Savings.  Scarbrough is widely known for its trade experts, training, personalized customer service, and customized solutions.  Since 1984, Scarbrough has continued to satisfy its clients by following its motto on a daily basis: “It is our job to make your job easier.”  Moreover, our team of experts is available at your disposal.  We offer free consultations on any topic from supply chain optimization and duty savings opportunities to the basics, helping to guide new importers and exporters as they jump into the world of global trade.  Contact us now.