Stanford University in conjunction with the National Association of Manufacturers studied the impact of supply chain security and found the following:

• Improved product safety (e.g., 38 percent reduction in theft/loss/pilferage, 37 percent reduction in tampering);

• Improved inventory management (e.g., 14 percent reduction in excess inventory, 12 percent increase in reported on-time delivery);

• Improved supply chain visibility (e.g., 50 percent increase in access to supply chain data, 30 percent increase in timeliness of shipping information);

• Improved product handling (e.g., 43 percent increase in automated handling of goods);

• Process improvements (e.g., 30 percent reduction in process deviations);

• More efficient customs clearance process (e.g., 49 percent reduction in cargo delays, 48 percent reduction in cargo inspections/examinations);

• Speed improvements (e.g., 29 percent reduction in transit time, 28 percent reduction in delivery time window);

• Resilience (e.g., close to 30 percent reduction in problem identification time, response time to problems, and in problem resolution time); and

• Higher customer satisfaction (e.g., 26 percent reduction in customer attrition and 20 percent increase in number of new customers).